Frequently Asked Questions We’re here to answer your most frequent questions about the features on Horarium.ai. If you can’t find what you're looking for, please get in touch with us so we can help.
General
Is the app available on all devices? Account & Subscription
Do subscriptions renew automatically? Are there different subscription plans available? Can I try the app before paying? What happens when my plan expires? Are there discounts for annual plans? Payment Methods
What payment methods do you support? Do you support local currencies? How can we purchase a subscription as a school or public institution? How long does it take to activate my plan after I order? Timetable Management
Can I share my timetable with others? How do I create a new timetable? Can I generate the timetable even with our school's specific needs or constraints? How many timetables can I generate? How long does it take to generate a timetable? Support & Assistance
How can I contact customer support? How quickly does support respond? Where can I find tutorials or guides? Security & Privacy
How is my data protected? Can I delete my account and data? Do you share my data with third parties? Is my payment information secure?